Here’s what some satisfied customers have to say. Some of these reviews were submitted on other websites. We are not affiliated with or sponsored by these websites.
They went above and beyond all expectations and the quality of their craftsmanship is outstanding. Fast but accurate and the highest level of customer satisfaction is their line card.
I called them yesterday to ask if I could convert my gas fireplace to a wood-burning one, and they have spent a good amount of time to help me with this task. The sales rep look up info on my current insert model, specs and talked me through what needs to be done for the conversion. Thank you KJB!
For our recent home renovation, we replaced our wood-burning fireplace to a gas insert. We also built a second fireplace on the other side of the home. the KJB team was great at providing us with proper information and guidance when making our selections. Scheduling the projects were efficient. Starting date and expected finish date was on time. We had a little glitch in the replacement unit and the KJB team stood by their product and made sure to correct the issue until it was in proper working order. We are very pleased that we chose KJB fireplaces for our projects
We had a great experience overall with KJB. From Karen in the showroom who showed us our options to Dan who measured and checked in the on the installers. All were friendly, efficient and professional. We are thrilled with our new wood-burning insert.